During one of my regular morning stops at Dunkin’ Donuts in Jersey City, I noticed an invitation to the Dunkin’ Run on You customer feedback survey printed on my receipt after purchasing a medium coffee and glazed donut.
To participate, you simply need a recent Dunkin receipt with a survey code. Visit their official site at www.DunkinRunsOnYou.com to answer questions about your experience.
In my case, I provided feedback on the service and store cleanliness in just a few minutes. After submitting the survey, I received a coupon for a discount on my next purchase.
To join the DunkinRunsOnYou Survey, you need to meet specific rules.
Eligibility Requirements
You need to be old enough to take the DunkinRunsOnYou Survey. In most cases, you must be at least 18 years old to participate, though some pages mention an age limit of 15.
From my own visits and checking the official survey rules, stores in the United States ask customers to be 18 or older.
Residency matters as well. The survey is generally for people living in the United States.
I have only seen the invitation on receipts from Dunkin’ stores in the US, so international locations may have different surveys or none at all.
A valid proof of purchase is necessary for the survey. Your Dunkin’ receipt acts as this proof.
When I order my favorite iced coffee or Boston Kreme donut at my local Dunkin’, the staff hand me a receipt.
The receipt shows the date and time you made your purchase and proves that you are a recent customer. Without this receipt, the survey website will not allow you to start.
Not every transaction includes an invitation. If you have not received a receipt with the survey info, your purchase may not qualify, or that store may not be participating in the feedback program at that time.
Where can you find the DunkinRunsOnYou survey code required for participation?
You’ll find the DunkinRunsOnYou survey code directly on your Dunkin’ purchase receipt. It usually appears in the middle or bottom half of the receipt as a series of numbers or letters.
The receipt will also mention the web address for the survey and sometimes spell out “survey code” or “survey invitation.”
In my experience, the code looks like this: “Survey Code: 1234-5678-9012.” Bring your receipt home after your visit, check for this code, and go to the official survey site to enter.
If you do not see a code, you cannot take the survey for that transaction.
Every code is unique and can usually be used only once.
Steps to Take the DunkinRunsOnYou Survey
Step-by-step instructions:
- Go online within 3 days after your Dunkin Store visit.
- Visit the official survey site at DunkinRunsOnYou.app.
- Enter the Dunkin survey code from your order receipt.
- Answer the survey questions based on your experience.
- Submit your feedback to finish.
Tip: Be sure to complete the survey before the code expires. If you wait too long, the code won’t work.
I have never had trouble redeeming the reward, as long as I follow the steps above and fill out the survey right away.
How to Redeem promo code for a Free Classic Donut?
After you finish the DunkinRunsOnYou Survey, you get a promo code. I always write this code on my original Dunkin’ receipt as soon as I finish the survey.
Bring your receipt with the validation code to a Dunkin’ store. Tell the cashier you have a survey reward.
They will check your code before giving you a free classic donut.
Tip: I have found it easiest to go early in the day, since some stores run out of classic donuts later on.
If you have a favorite flavor, ask the employee if it’s available before you order.
You must buy another item with your free donut reward. The promo code is good for one regular donut, so it won’t cover more premium varieties.
From my experience, most cashiers recognize the survey reward and honor it quickly.
Can you fill out the DunkinRunsOnYou survey on a mobile device?
Yes, you can take the DunkinRunsOnYou survey on your phone, tablet, or computer. I usually fill out the survey on my phone while I enjoy my coffee.
The survey website is mobile-friendly and all you need is your Dunkin’ receipt and internet access.
What rewards can you receive for completing the Dunkin’ Donuts guest satisfaction survey?
Most times, you will get a code for a free classic donut, which you use during your next purchase. I have used these codes to get a free donut several times after buying my regular coffee.
Is there a specific timeframe to complete the DunkinRunsOnYou survey after the visit?
Yes, the code on your receipt is valid only for a short period after your purchase. I usually try to do the survey within a couple of days after my visit.
Some receipts say the code expires within seven days, so it’s best to check the date on your receipt right away.
What should you do if you have trouble accessing the DunkinRunsOnYou website?
If you have problems opening the survey page, make sure you are using a supported browser and have a good internet connection. I once had an issue using an old browser, but switching to Chrome fixed it.
If you still can’t access it, try using a different device.
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Customer Support and Further Assistance
I reached out to Dunkin’s customer service before, when my receipt code did not work. If you have questions or issues while taking the DunkinRunsOnYou Survey, help is available through the following options:
| Support Method | Details |
|---|---|
| Phone | 800-859-5339 |
| customerservice@dunkinbrands.com |
List of Helpful Tips:
- Always double-check your survey code is correct.
- Complete the survey soon after your visit.
- Save your receipt until your reward is claimed.
That is all about Dunkin Suvey friends. Enjoy a free Donut and Keep reading our blog.